LETTER FROM THE GENERAL MANAGER

We have ensured our business continuity thanks to new working models and remote working systems adopted during the pandemic.

We published the book Geçmişten Günümüze Türkiye’de Çekin Tarihi” (The History of Cheques in Turkey, From Past to the Present), which we prepared to celebrate the 25th anniversary of our organization.

Dear Stakeholders,

We have left behind a difficult year that has affected our country just like it affected the whole world. The COVID-19 pandemic has caused all goals for 2020 to be re-planned, and all priorities to be restructured in line with health measures. However, we have fought an exemplary battle against the pandemic both as a country and nation.

As Kredi Kayıt Bürosu, we have implemented necessary measures and precautions in our headquarters and Anadolu Data Center locations to establish a safe and healthy working environment as soon as the pandemic spreads to Turkey. We monitored the process closely throughout the pandemic, and successfully ensured the continuity of our business thanks to new working models and remote working systems that we put into operation under the effective management of all our administrative units.

We shed light on the agenda during the pandemic

We prepared reports about the impact of the outbreak on the agriculture and food sector. Closely monitoring the transformations experienced by the agricultural sector, we have added a new one to the reports we prepared to share with the public. In the report named “The Impacts of the Coronavirus on Agriculture and Food Sector,” we handled the macroeconomic effects of the outbreak, and its impact on agricultural production and agricultural stakeholders.

We transferred our successful practices in Turkey to Azerbaijan

For 25 years, we have been creating value not only for the banking sector but also for all stakeholders of the Turkish economy with the value-added services we offer to the real sector and individuals. We are setting an example abroad with the products and services we have developed. Most recently, we have implemented the “Personal Credit Score Model Development Project” in cooperation with the Azerbaijan Credit Bureau for Azerbaijani consumers to learn about their credit scores.

We published the book Geçmişten Günümüze Türkiye’de Çekin Tarihi” (The History of Cheques in Turkey, From Past to the Present).

We published the book Geçmişten Günümüze Türkiye’de Çekin Tarihi” (The History of Cheques in Turkey, From Past to the Present), which we prepared to celebrate the 25th anniversary of our organization. Cheques have a past that goes deep into history and are a fundamental part of commercial life. We are delighted to have enabled the collection of this journey into a book and to leave a lasting work behind.

We started a new era with the R&D Center

As a result of our intensive and devoted work, we have officially established our R&D Center. With this historical development that starts a new era in our institution, we are proud that not only the products and services we offer but also the technological infrastructure, knowledge and human resources we have are acknowledged by the relevant authorities. We will continue to provide innovative solutions for the needs of all our stakeholders, especially the financial sector, bearing the responsibility of being an R&D Center in our activities in the upcoming period.

Our project idea competition went digital

We announced the winners of the 7th social responsibility project ideas competition, “You Imagine, We Realize,” which is open to all university students in Turkey. The semi-final and final stages of the competition were organized online as everybody needed to stay home because of the COVID-19 pandemic. This year’s winners were also announced via the “You Imagine, We Realize” website and social media accounts. We received a total of 1,134 project submissions from 132 different universities throughout Turkey. We thank each project owner who applied for the competition and congratulate the winners with all our hearts.

We continued to receive awards in 2020

Thanks to the devotion of our colleagues, we managed to crown this difficult year with awards. Our “Measuring and Reporting Process Performance Indicators” project received the first prize in the “Future of Business - Metrics & KBIs” category at the IDC Turkey CIO Summit Awards which assessed best practices. Our Findeks Mobile Project received the Silver Sardis Award in the “Innovation/Product and Service Innovation/Other Financial Institutions” category of the Sardis Awards. At Effie Awards Turkey, our “Findeks Renewed Mobile App Communications” campaign received a bronze award.

We will work to sustain secure trade activities with innovative products

As KKB, we will continue to introduce innovative products, applications, and services that will contribute to the growth of Turkey’s economy and the dissemination of secure trade activities in the real sector in the coming period.

I would like to thank our shareholders and members for their trust and support in our Institution; to our Board of Directors for the working meetings conducted effectively throughout the year, and for the power and support they have given us for the decisions taken, and to all our staff who continue to work hard across all our various functions and operations for their efforts.

Yours respectfully,

Veysel Sunman
Board Member and General Manager