The new Findeks Mobile offers Findeks members a high-level customer experience.

Findeks is a financial services platform launched by KKB in 2014 to help establish a better functioning financial system in Turkey. To that end, Findeks provides individuals and corporations alike with access to credibility indicators, which the financial sector has used for years, thus ensuring transparency, and making financial management and monitoring possible for everyone.

Findeks aims to help real sector companies get to know each other financially; improve their risk-taking and risk-management abilities; protect their capital and reputation; and increase their sales and competitive power. In light of the advantages provided by Findeks services, companies significantly improve the quality of their assets and contribute to the financial environment and the financial industry in Turkey.

In addition to basic products such as the Findeks Credit Rating, the Findeks Risk Report, the Findeks Cheque Report, and the Findeks QR Code Cheque Report, which cover all major financial indicators, KKB has provided benefits to the market with value-added products. For example, “Findeks Rating Consultancy” provides expert advice on the improvement of credit scores. Meanwhile, the “Findeks Tracer” enables individuals to find out whether their financial and personal information is available online, through unwanted sites. The “Warning Service” gives alerts on changes in credit card limits and debts with all banks and Findeks Credit Rating and notifies credit applications filed.

QR Code Cheque System introduced by Findeks became mandatory for all cheques by law on January 1, 2017. The QR Code Cheque System is intended to establish a more transparent and secure environment for trade, while increasing production, employment, prosperity, and trade volume.

A key tool for access to Findeks services, the Findeks Mobile application was renewed in 2019. The renewed Findeks Mobile provides a next-gen home page where users can easily monitor their credit ratings and credit products at all banks. Featuring a design that facilitates access to products and service offerings, the app also offers a superior customer experience for Findeks members.

The Findeks Mobile application, which offers a wide range of products to its users, reaches its customers through many channels including the internet branch, website, customer communications center, banks, and strategic business partners.

444 4 552
www.findeks.com
www.facebook.com/Findeks
www.twitter.com/Findeks
www.instagram.com/findeks

FINDEKS CREDIT RATING

Findeks Credit Rating has served as a reference guide for banks in their lending decisions for many years. This score is calculated based on the credit limit, risk, and payment history related to personal loans that individual customers have obtained from banks and financial institutions; credit card and overdraft accounts; as well as new credit openings and frequency of credit usages.

Findeks Credit Rating functions like a summary of the Findeks Risk Report. Banks and other financial institutions take into consideration the credit rating and the payment history while assessing loan applications and managing their consumer loan portfolio. They can also predict future payment performance.

Findeks Credit Rating is used by the real sector as a powerful decision-support tool. Requesting the Findeks Credit Rating, institutions improve the capability of offering their customers the right product at the right price, boost automation in decision processes, reduce operational costs, and increase customer satisfaction and profitability. Individuals, on the other hand, can use their Findeks Credit Rating as a strong reference to show their debt repayment performance to individuals and institutions with whom they will have a debt relationship.

FINDEKS RISK REPORT

This is a report allowing users to review collective information on credits, credit cards, and overdraft accounts at banks, find out total debt and limit information, and track payment habits. The report covers home, auto, and consumer loans, credit cards, overdraft accounts, and commercial loans. All information about these products is submitted to the TBB Risk Center by financial institutions on a regular basis, compiled by KKB, and included in the Findeks Risk Report. As a result, individuals and the real sector are able to access information about the credit products of all banks in a single report. The Findeks Risk Report allows users to see their own financial information in detail; in addition, they can view the financial performance of other persons or enterprises, if they have their approval to do so. Risk Reports ensure a safe environment for trade, making it possible in trade relations to see the repayment history – and thus the payment habits – of the other party and take precautionary measures against accounts receivable risk.

FINDEKS CHEQUE REPORT

Findeks Cheque Report demonstrates the payment habits of an individual or institution. If a cheque bearer obtains approval from the drawer, then they can track the cheque payment history of that drawer. The Findeks Cheque Report also contains information about all banks that offer cheques in Turkey. The data contained in these reports relate to the period after 2009 for bounced cheques and after 2007 for paid cheques. Data is updated daily.

FINDEKS CHEQUE INDEX

Dünyada ilk ve tek olan Findeks Karekodlu Çek Sistemi ile keşidecinin geçmiş çek ödeme alışkanlıklarına ilişkin bilgilere saniyeler içerisinde ulaşılması sağlanmıştır.

The Findeks Cheque Index is calculated based on the past cheque payment behavior of legal entities and natural persons. The main factors affecting this index include the frequency of cheques drawn over the last 36 months, their date proximity, amounts, and number. The Findeks Cheque Index ranges from 0 to 1,000 points. In the Findeks Cheque Index, if an issuer fails to pay all of the cheques, they receive a score of 0. If they pay all of the cheques when due, then they receive a score of 1.000 points. However, if there is even one cheque that has been dishonored and is still unpaid, then the Findeks Cheque Index is calculated between 1 and 500 points. If there are dishonored cheques, which have been paid later, then the Findeks Cheque Index is calculated between 501 and 999 points. The Findeks Cheque Index gives an idea about the cheque payment habits of an individual or an enterprise.

FINDEKS QR CODE CHEQUE SYSTEM

This service enables viewing of an issuer’s past cheque payment status without an approval process and controlling potential forgery of the cheque by having its QR Code scanned on the Findeks Mobile Application. Along with legal enforcement functionality, QR Code cheques may now be produced upon customer request from the bank, without requiring a consent procedure.

As of January 1, 2017, as required by law all cheques are required to have QR codes and be registered in the Findeks QR Code Cheque System.

Thanks to the Findeks QR Code Cheque System – the first-of-its-kind in the world – customers are able to check important data such as the cheque payment history of the issuer within seconds, and take precautions against accounts receivable risk, which arises from payments with cheques.

FINDEKS QR CODE CHEQUE REPORTS

As of January 1, 2017, all cheques must bear a QR code. Findeks QR Code Cheque Report uses this QR code to show the cheque payment history of issuers. This report also allows the information on the cheque leaves to be compared with the information in the system. Thanks to the Findeks QR Code Cheque Report, which can be obtained from the Findeks Mobile application, issuer information such as cheque payment performance, forward-term cheques, and the number of open cheques can be easily accessed before accepting a cheque.

FINDEKS QR CODE CHEQUE REGISTRATION SYSTEM

The cheque bearer or endorser should create a record as soon as a cheque is accepted via the Findeks QR Code Cheque Registration System indicating the date on which the cheque is issued. The Findeks QR Code Cheque Registration System is legally supported by means of promoting its usage as of January 1, 2018.

An ill-intentioned cheque issuer will not be able to raise an objection alleging that the signatory was not an authorized person of the institution on the date of collection for a cheque that is registered in the Findeks QR Code Cheque Registration system. Therefore, cheques registered in the cheque registration system may leave traces in the system as of the date of registration.

FINDEKS MONITORING SERVICE

Thanks to the Findeks Mobile application, which was renewed in 2019, users are able to monitor the limit and debt status of their loans, credit cards, and overdraft accounts, also their payment performance, and any change in credit ratings at all banks, on a daily basis. With the aim of reaching a wider audience with Findeks Mobile, this feature, which enables users to easily monitor their information, is offered to users free of charge the first three days.

FINDEKS WARNING SERVICE

Another distinguishing feature of Findeks is the Findeks Warning Service, which provides instant notifications on any changes in the Findeks Credit Rating, credit card limit and debt status, or credit applications made. Thanks to this service, customers can keep their current finances under control and take action when necessary.

The Findeks Warning Service tracks these changes in accordance with the criteria set by customers and notifies them via SMS or email.

The Findeks Warning Service allows warnings to be defined to the system. A warning message is sent to the user under the following circumstances:

• If their Findeks Credit Rating falls below 1.400 points.
• If their credit card debt exceeds TRY 10,000.
• If they delay payment on one’s credit cards, cheques, and the like.
• If an application for a credit product (loan and credit card) is made in their name.

FINDEKS TRACER

The Findeks Tracer is another exclusive benefit provided to Findeks customers. Tracer protects personal and sensitive data, including ID, contact, credit card information transmitted by the user, by running extensive scans online, including the “dark web.” The user is promptly notified if such information is found on unreliable websites. In an age where more and more people share information on digital platforms, Findeks Tracer addresses a significant security need of customers.

MY FINDEKS RATING CONSULTANT

The Findeks Credit Rating system aims to offer customers foresight to help them manage their financial lives and to ensure that commercial relationships are built on solid foundations. In recent years, a need for objective information has emerged, especially for increasing or maintaining a credit rating.

My Findeks Rating Consultant product offers personalized advice on how to increase the Findeks Credit Rating or how to maintain a high-grade rating.

LETTER OF GUARANTEE STATUS INQUIRY

The Letter of Guarantee Status Inquiry (LGSI) service enables customers to check the validity of a letter of guarantee, without contacting the issuing bank. Using parameters such as “bank name,” “branch name,” “letter of guarantee number,” “amount,” “currency code” and “expiration date,” customers can run an online check to find out whether a letter of guarantee has been issued, and whether an active risk record exists for that letter of guarantee.